Questions to Ask an HOA Management Company
Before You Hire Them
- How long has your company been in business?
- Does your company have an attorney on retainer so we don't have to pay every time we have a legal question?
- How much construction experience do you have?
- Are you familiar with the two main assessment collection procedures and can you explain them to our board?
- Are all of your HOA managers employees on payroll and covered by workers' compensation insurance?
- How much accounting experience does your company have?
- Will my HOA manager be able to write letters in clear concise language or are they from foreign countries?
- Are your managers available for weekend board meetings?
- How much experience does your company have with reserve studies?
- Will your company be able to provide our board everything we need to know about holding board elections, restating our governing documents, and approving special assessments under the new laws?
- Will you be able to explain to our board how to establish legally enforceable operating rules and how to restate our bylaws and CC&Rs?
- lf your CEO worked for another HOA management company before starting his or her own company, what would his or her former employer have to say about you?
- Do you provide litigation management services?
- Does your company provide board training webinars for associations in California?
- ls your company a member of the Community Associations Institute (CAl)?
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